Country Manager (General Manager)

A leading Secure cloud transformation and managed services business based in London and Cardiff in the UK is looking for a Country Manager to help scale up their offshore operation in Cape Town.

The business has developed rapidly and continues to grow strongly driven by high levels of demand for Cyber security services and digital transformation.

Read More

Catalogue Management (Customer Experience)

Catalogue management under the SIAM function is to ensure that the organization’s suppliers and their performances are managed appropriately to support the seamless provision of quality products and services encapsulated within a service catalogue. This includes creating closer, more collaborative relationships with key suppliers to uncover and realise new value and reduce the risk of failure.

Read More

Operations Support Engineer – Compute

The Operations engineering shift position have responsibilities focused on the smooth running of our customers environment ensuring server, storage, back-up, OS and application availability is maintained at the highest level. This is achieved by performing routine maintenance, implementing best practices etc. As an engineer you will be responsible for working on complex Incidents, problems and changes always adhering to ITIL principles.

Read More

Problem Analyst

You will work with the Problem Manager to manage Problem Investigations and route tasks to the correct individuals to ensure the work progresses. In this role you will provide Reactive and Proactive Problem Management support, respond to customer requests, progress problem tickets, resolve service issues and provide reporting.

Read More

Business Systems Analyst Fixed-term contract

Our client in the tourism sector has an opportunity available for a Business Systems Analyst to join their team. Main purpose: The ideal candidate must have the ability to combine their technical skills, creativity, and customer focus to deliver great solutions to the customers and ensure they get the best out of our technologies and…

Read More

Integration Solution Architect

Become part of an innovative, forward-thinking and strategic IT architecture team. We operate in an agile retail environment that utilizes industry leading IT technologies which run on-premise and in multiple cloud platforms.

As a recognized authority in system integration technologies, the Solution Architect creates and maintains the architectures for the system integration platforms and architecturally contributes to the realization of the architecture roadmaps into the target state. Extensive subject matter knowledge of integration technologies and integration design is required. Integration methods including managed file transfers, Enterprise Service Bus, API Gateways and Portal, ETL,

Read More

Senior Business Analyst (eCommerce)

This role plays an instrumental role across business and delivery teams to ensure that solutions are delivered according to the business requirements considering cost, user and organisation benefit. The nature of projects in this role are generally across domains, high profile and complex in nature demanding expert business, process and technology perspectives and recommendations.

Read More

Senior Business Analyst (Financial Value Added Services)

This role plays an instrumental role across business and delivery teams to ensure that solutions are delivered according to the business requirements considering cost, user and organisation benefit. The nature of projects in this role are generally across domains, high profile and complex in nature demanding expert business, process and technology perspectives and recommendations.

Read More

Solution Architect (Data and Analytics)

As a recognized authority in customer data and analytical solutions, the solution architect strategically advises and shapes requirements for customer data and analytical solutions and creates high quality data, application and technology architectures in support of the business requirements and leads the realization of the design into the final solution implementation. Deep subject matter knowledge of data staging, data warehousing, data marts, operational data stores, big data and analytics as applicable to the Retail Customer business domain is essential.

Read More

Microsoft Exchange Support Analyst (Tier 2)

Microsoft Exchange support analyst specialising in email and collaboration technologies, supporting contracted customers. This is an opportunity to work for a large international group that provides managed services to enterprise level customers across a wide range of industries and technologies. Note that this is an infrastructure support role and not focused on user/account administration.

Read More

Development Practice Lead

As a recognized software engineering authority with effective leadership capability, the Development Practice Lead is responsible to lead and drive software engineering practices across all the group design and development teams, continuously improve software engineering standards, and lead agile ways of working and setting, and enforcing software engineering standards for design and development work products. The Development Practice Lead role is responsible to create, lead, manage, and mentoring a practice of highly skilled Software Engineers across the delivery organization.

Read More

Solution Architect (Supply Chain)

As a recognized authority in supply chain technologies, the Solution Architect creates and maintains the architectures for the supply chain platforms and architecturally contributes to the realization of the architecture roadmap into the target state. Extensive subject matter knowledge of supply chain is essential, including Product Development, Manufacturing, Supply Chain Management, Demand & Supply Planning, Merchandise Planning, Allocation and Replenishment.

Read More

Domain Architect (Supply Chain)

As a recognized authority in supply chain technologies, the Domain Architect strategically advises on and drives the supply chain strategy that underpin all business solutions, creates the architectures for these platforms, and architecturally leads the realization of the architecture roadmap into the target state. Extensive subject matter knowledge of supply chain is essential, including Supply Chain Management, Demand & Supply Planning, Merchandise Planning, Allocation and Replenishment.

Read More

Finance Solution Architect

As a recognized authority in financial management and accounting solutions, covering financial planning and analysis, accounting and financial close, etc., the finance solution architect strategically advises and shapes requirements for financial solutions and creates high quality data, application and technology architectures in support of the business requirements and leads the realization of the design into the final solution implementation. Deep subject matter knowledge of general finance solutions including S/4 Hana and technical knowledge of SAP ERP architectures as applicable to the Retail business domain is essential.

Read More

Domain Architect (Analytics)

As a recognized authority of Analytics Systems, the Domain Architect strategically advises on and drives the Analytics Solution strategy that underpins all business solutions, creates the architecture for these platforms and leads the realization of the architecture roadmap into the target state. Deep subject matter knowledge of Data Warehousing, Data Engineering, Big Data and Data Science Systems as applicable to the retail industry is essential.

Read More

Intermediate Test Analyst

To perform testing activities for implementation of successful business solutions, defect fixes, functional testing, system enhancements, new applications testing (this will be for changes to systems or business products) and fixes for incidents. The test analyst verifies and validates that the intended solution meets stated requirements and specifications that guided its design and development, and that they work as expected.

Read More

Intermediate Business Analyst (Supply Chain/Distribution Centre)

The role facilitates effective and competitive business processes by eliciting, analysing, validating and documenting business organisational and/or operational requirements, providing alternatives and making recommendations. This role plays an instrumental role in the delivery teams to ensure that solutions are delivered according to the business requirements

Read More

Business Analyst Team Lead (HR Systems)

This is an exciting opportunity for you to join our dynamic team of Business Analysts. You will be part of delivering business and technology solutions. The Business Analyst Team Lead is responsible for leading and coaching a team of Business Analysts, to maximise productivity and increase business delivery within the Business Analysis space. This includes the fostering of cross-discipline relationships to constantly review and improve on ways of work.

Read More

Platform Engineer

The Platform Support Team has responsibilities focused around the smooth running of our enterprise cloud, managed private clouds, managed services customer environments and internal cloud environments ensuring server, storage, network and hypervisor availability is maintained at the highest level. This is achieved by performing routine maintenance, testing failover and back up, implementing best practices.

Read More

QA Engineer

Join a leading retailer as a QA Engineer to identify opportunities for automation within software processes. Design and execute QA tests using scripts that automatically test functionality. Run tests for databases, systems, networks, applications, hardware and software. Identify bugs and quality issues in development, service or business processes. Install applications and databases relevant to automation. Collaborate with other business units to understand how automation can improve workflow. Gather requirements from clients, customers or end-users to develop the best automation solutions

Read More

Test Team Lead

Define, measure and enforce quality through efficient test coverage and a traceability matrix. Ensure pre-agreed test schedule with delivery managers are being met. Ensure a suitable and stable test environment/lab. Report and manage progress, issues, constraints, dependencies and resources. Define and ensure continuous improvement. Define, measure and manage each team member’s output aligned with the above.

Read More

Intermediate Business Analyst

This is an exciting opportunity for you to join our dynamic team of Business Analysts. The role facilitates effective and competitive business processes by eliciting, analysing, validating and documenting business organisational and/or operational requirements, providing alternatives and making recommendations. This role plays an instrumental role in the delivery teams to ensure that solutions are delivered according to the business requirements

Read More

SharePoint Developer

The role will be working within our existing Quantum team; a SharePoint architect and a SharePoint developer, working on the development of the Quantum solution.
Quantum is a group SharePoint tool designed to be the single source of the truth for all customer specific data and documents in CC. The role will be focussing primarily on the Quantum 3.0 project which is building functionality to support bid and project teams across the Group within the Quantum environment. The role will concentrate on developing the platform to work with, and present, SharePoint data in new ways; using what we call widgets to present interactive bite sized groups of data within dedicated working areas in an intuitive and aesthetically pleasing way.

Read More

Service Desk Analyst

Our client an international IT Managed Services company is looking for skilled service desk analysts, this will be a 7 Month contract position. 

The Service Desk provides end-users with the ability to log tickets and requests, acting as a single point of contact for all Applications, Infrastructure and specific 3rd Party related problems.

A Service Desk operative will assume full responsibility to progress each ticket logged onto the Ticket Management System for any resolver group, irrespective of geography, application or support area, managing by priority and determined by business impact, providing regular end-user updates and ‘realtime’ escalation within any support groups or vendors to ensure visibility of any potential failures to resolve issues to the satisfaction of the end-user.

Read More

POS Solution Architect

As a recognized authority in Point of Sale (POS) solutions, covering payments, billing, ordering, sales monitoring, multi-channel support, loyalty programmes, returns and pricing, cashier management etc., the solution architect strategically advises and shapes requirements for POS solutions and creates high-quality data, application and technology architectures in support of the business requirements and leads the realization of the design into the final solution implementation. Deep subject matter knowledge of POS-related technologies as applicable to the retail industry is essential.

Read More

eCommerce Solution Architect

As a recognized authority of eCommerce, the Solution Architect strategically advises on and assists the domain architect to drive the eCommerce strategy that underpins all business solutions, creates the architecture for these platforms, and leads the realization of the architecture roadmap into the target state. Deep subject matter knowledge of eCommerce is essential and technical knowledge of Cloud architectures and SAP Hybris platforms are highly desirable.

Read More

Platform Engineer

The Platform Support Team has responsibilities focused around the smooth running of our enterprise cloud, managed private clouds, managed services customer environments and internal cloud environments ensuring server, storage, network and hypervisor availability is maintained at the highest level. This is achieved by performing routine maintenance, testing failover and back up, implementing best practices.

Read More

Senior Business Analyst (Financial Services)

The Business Analyst has to ensure that efficient and cost effective business solutions and processes are in place to address business needs/requirements. The role facilitates effective and competitive business processes by eliciting, analysing, validating and documenting business organisational and/or operational requirements.

Read More

Microsoft Exchange Support Analyst

Microsoft Exchange support analyst specialising in email and collaboration technologies, supporting contracted customers. This is an opportunity to work for a large international group that provides managed services to enterprise level customers across a wide range of industries and technologies. Note that this is an infrastructure support role and not focused on user/account administration.

Read More

Packaging Sustainability Officer

The Packaging Sustainability Officer is responsible for supporting packaging sustainability by assisting the Group Packaging Manager and NPD Packaging Manager with designing and specifying sustainable packaging technologies and providing specialist packaging input to ensure standards are met in line with the Group’s Packaging sustainability targets.

Read More

Microsoft SQL DBA

Are you an experienced DBA looking for career growth, our client an international IT Managed Services Company in Cape Town has an opening to join their team as junior management. To be responsible for remotely delivering SQL database support and project services to multiple customers in line with their contractual SLA’s and KPI’s.

Read More

Support Engineer

We have an opportunity to join an international IT managed Services company as Their Operations Engineer. To be responsible for the smooth running of customer’s server environment and troubleshooting customer incidents. To support environments where infrastructure includes, local wired network equipment, network storage, backup solutions, Linux compute and Microsoft compute.

Read More

Automation Consultant

The ideal candidate will have a minimum of 2-3 years’ experience as an automation consultant with a track record of designing and supporting scripted solutions for IT operational teams. You will be a key member of the team, performing use case discovery and analysis including solution design, contributing towards end to end solution delivery and improvement of business of processes for both internal and customers. 

Read More

DevOps Engineer

The DevOps Engineer will work on a range of creative and engaging projects at the cutting edge of technology, tackling complex and technically challenging automation requirements for a range of customers within the Azure sphere and ensuring that there is an ‘Automate-everything’ approach to all that is delivered, providing consistent reliable, conformant customer deployments at-scale.

Read More

MSC Platform Support Engineer (Azure)

The MSC Platform Support Team has responsibilities focused around the smooth running of our enterprise cloud, managed private clouds, managed services customer environments and internal cloud environments ensuring server, storage, network and hypervisor availability is maintained at the highest level. The team also supports server operating systems when required in bespoke service requirements.

Read More

Junior Automation Developer

The ideal candidate will have experience as a system engineer with a track record of developing scripted health checks and remediations. You will be a key member of the team, performing management of the automation & development codebase, contributing towards development standards and delivering new business processes for both internal and customer systems. 

Read More

Automation Consultant

The ideal candidate will have a minimum of 2-3 years’ experience as an automation consultant with a track record of designing and supporting scripted solutions for IT operational teams. You will be a key member of the team, performing use case discovery and analysis including solution design, contributing towards end to end solution delivery and improvement of business of processes for both internal and customers. 

Read More

Solutions Analyst (Digital Transactions)

This position is for a Solutions Analyst to digitally transform financial services of a business across Africa, when it comes to digital transactions. You will need to be a creative thinker, who will look at processes and make improvements.  Finding the convergence between business, technology and customer experience to create engaging mobile products.

Read More

Senior Unified Comms Engineer

Join a leading Tech Solutions team to be the technical product champion for all Unified Comms on the design and implementation of a comprehensive Microsoft Teams-based voice solution for customers. This includes the ultimate decommissioning of legacy UC environments and the full breadth of activities leading to migration of customers to new, cloud/hybrid platforms.

Read More

Automation Developer

The ideal candidate will have a minimum of 2-3 years’ experience as a senior system engineer with a track record of developing scripted solutions for IT operational teams. You will be a key member of the team, performing management of the automation & development codebase, contributing towards development standards and delivering new business processes for both internal and customer systems. You should be able to demonstrate excellent communication skills, work within an agile framework and have strong organisation and problem-solving skills, whilst also having the ability to assess and prioritise tasks without close supervision.

Read More

Infrastructure Support Engineer (Tier 3)

Our client and international IT Managed Services Company are looking to hire an experienced 3rd Line support engineer to provide remote support to various international customers across Email & Collaboration, Wintel, Virtualisation and Cloud technologies. This is an infrastructure support role and not focused on user/account administration.

Read More

Desktop Team Leader

The role will take an influential lead in managing change and the implementation of an end user compute technical support team, based on ITIL concepts. The position will ensure an effective approach to the management of all day-to-day desktop activities and escalations, actively working with both the Client management team and various operational teams, assisting in the continual ongoing review and improvements for all services provided.

The requirement is for a 24×7 operation with main support hours aligned with US business operational hours. Individuals will work to a rotational, staggered shift pattern.

Read More

Desktop Support Engineer

Join an international IT managed services company as a Desktop Engineer. To supports, deploy, configure, secure, manage, and monitor devices and client applications.

The successful candidate will form part of the Desktop Support Team which has responsibilities focused around the smooth running of customers desktop environments ensuring desktop availability is maintained at the highest level while strictly adhering to ITIL principles such as problem, incident and change management.

Read More

IT Service Desk Operations Manager

We are currently recruiting Operation Managers for an international IT Services Desk. One will be based in JHB and one in CT. The ideal candidate will have experience working in an IT Service management capacity and that is able to manage the day to day service delivery to remote service customers. If you enjoy building relationship with your colleagues and stakeholders and you are able to deliver world class customer service then this position is for you.

Read More

Senior Unified Comms Engineer

The Senior Unified Comms Team has responsibilities focused around the smooth running of our customer’s bespoke unified comm environments, particularly those with inbound or outbound call centres. As a member of the Senior Unified Comms Team you will help set the technical strategy for customers around Incident, Problem and Change Management. You will work alongside…

Read More

Learning Technologist

An exciting opportunity is available for a Learning Technologist to create engaging learning activities and compelling content,  working closely with subject matter experts to identify target audience’s training needs, setting instructional end goals and creating content that matches them. Requirements: • Grade 12 or equivalent certificate essential • Relevant qualification in instructional design advantageous •…

Read More

Training and Product Associate

Our client is looking for a Training and Product Associate to join their team. They have a focus on delivering: fully managed IT services including networking, VoIP, backup and DR, desktops, servers & security. Microsoft Azure cloud computing. Modern Workplace including Microsoft 365, Teams, intune. Are seeking a Technical Trainer and Product Associate to help facilitate the development, deployment and housekeeping of training content whilst assisting with product management. Reporting and KPI objectives are always to be at the forefront of all initiatives.

Read More

Provisioning Services Administrator

Our client is looking for an exceptional Service Provisioning Administrator to promote a superior customer experience. To ensures that products and services are delivered to customers in an efficient, timely and accurate manner, processing all incoming orders, requests and modifications; be that a new client asking for a small number of Office 365 licenses, or our largest partner on-boarding a complex IaaS platform with accompanying VoIP services and hardware.

Read More

Azure Cloud Consultant

Our client is looking to hire a Cloud Consultant with expertise in deployment and migration projects; this is a great opportunity for an individual looking for an exciting, challenging opportunity to deliver varied and leading-edge Public Cloud solutions within our Azure Practice.   The role of the cloud Consultant is very much a technical ‘hands-on’…

Read More

Test Analyst (POS Systems)

Our client has opportunity for a Test Analyst to join the switching department of a successful payment solutions company. To certify, analyse and test application specific environments and tills used by switching department. As well as troubleshooting and resolution of test environment support calls. Acquirer and client testing/certification.

Read More

Project Manager

Manage the End to End delivery take-on process on behalf of Group delivery and affiliated areas from pre-sales through to service acceptance to include specific technical, commercial & project management control and assistance to new customer implementations, new infrastructure & Service Desk implementations or service exits

Read More

Senior Product Manager

Our client is looking for an experienced Product Manager that is able to create an omni-channel experience, giving customers an integrated experience across multiple channels. To be accountable for the product vision, strategy, and roadmap for the assigned set of products. This position forms a key role in the business team and will own the product prioritization, feature sets and life-cycle across business area. The position is the single point of accountability for the product-market fit.

Read More

EFT Test Analyst

Our client has opportunity for a Test Analyst to join the switching department of a successful payment solutions company. To certify, analyse and test application specific environments and tills used by switching department. As well as troubleshooting and resolution of test environment support calls. Acquirer and client testing/certification.

Read More

Support Engineer (Tier 2)

This is an opportunity to work for a large international group that provides managed services to enterprise level customers across a wide range of industries and technologies. To provide second line support, supporting email, collaboration and Wintel technologies across various customers. This is an infrastructure support role and not focused on user/account administration.

Read More

Citrix Support Engineer (Third Line Analyst)

Our client is looking for a skilled technical engineer to remotely deliver 3rd line support and project services to multiple international customers, in line with contractual SLAs and KPIs. This is an opportunity to work for a large international group that provides managed services to enterprise level customers across a wide range of industries and technologies

Read More

Desktop Support Engineer

Sandton Gauteng (Fixed-term 6 month contract) To start ASAP Role purpose: The role of the Analyst is to take ownership of end- to -end management of incidents logged in the Call Logging System for clients/customers  in order to reduce aged incidents, drive the progression of incidents towards resolution quickly and to resolve incidents within SLA.…

Read More

MySQL DBA

Purpose of the Job We are looking for an experienced MySQL database administrator who will be responsible for ensuring the performance, availability, and security of MySQL instances. This Intermediate role will also require you to be responsible for orchestrating upgrades, backups, and provisioning of database instances. You will also work in tandem with the other…

Read More

Support Engineer (Tier 3)

A growing IT Managed services company is looking for a senior support engineer to join their team. Tier 3 Support Engineer is responsible for providing our customers with high level support either as a point of escalation from the Tier 1 &2 support engineers or in conjunction with other specialist teams within Operations. You will ensure that service level agreements are met whilst delivering reliable resolution of customer technical issues when raised via support lines, Livechat, email or self-service portals. The role will be based from the offices in Cape Town but will include remote support and joint working with the project or specialist teams.

Read More

Senior Postilion Support Engineer

Are you an IT Professional with experience supporting EFT Systems, looking for an opportunity to utilize your experience, in a challenging and technical payment solutions environment? The senior support engineer’s role will be to provide sound technical knowledge and support across all customers. You will also be required to play a technical role and provide…

Read More

Service Provisioning Administrator (Cloud Services)

The Service Provisioning Administrator ensures that products and services are delivered to customers in an efficient, timely and accurate manner, processing all incoming orders, requests and modifications; be that a new client asking for a small number of Office 365 licenses, or the largest partner on-boarding a complex IaaS platform with accompanying VoIP services and hardware cloud.

Read More

IT Governance Facilitator

Join a leading IT managed Services Company in Cape Town. To be responsible for Governance, Risk and Compliance. To ensure Management Systems (ISO 27001, ISO 20 000) is maintained and improved. To ensure the compliance of staff adherence to policies, procedures, guidelines and standards used to support the effectiveness of the Management Systems

Read More

Senior SysOps

This is an opportunity for a Senior 3rd Line Support Analyst to work for a large international group that provides managed services to enterprise level customers across a wide range of industries and technologies. Supporting email, collaboration and Windows Server technologies across various customers. This is an infrastructure support role and not focused on user/account administration.

Read More

Backup Support Engineer (Tier 2)

Our client is looking for a Tier 2 Support Engineer to join their team in Cape Town. The role will include remote support and joint working with the project or specialist teams. The Tier 2 Support Engineer is responsible for providing our customers with high level support either as a point of escalation from the Tier 1 support engineers or in conjunction with other specialist teams within Operations.

Read More

Desktop Support Engineer (Team Lead – Service Desk)

The role of the Analyst is to take ownership of end to end management of incidents logged in the Call Logging System for clients/customers to in order to reduce aged incidents, drive the progression of incidents towards resolution quickly and to resolve incidents within SLA. Support on-site end user base troubleshooting desktop and application related incidents.

Read More