Technical Support Engineer
Permanent
Cape Town
Posted 5 years ago
We are seeking a junior Wintel Server Engineer for our global IT managed services client in Cape Town.
Responsibilities
- Troubleshoot, diagnose and resolve technical incidents relating to primarily Microsoft infrastructure technologies (Windows Server, AD, DNS, etc)
- Perform root cause analysis and remediation of problem records
- Implement infrastructure changes
- Be the technical implementer of infrastructure projects
- Perform proactive maintenance, regular health checking and performance management
- Liaise and closely work with ITIL process based teams such as Incident Management, Change Management and Problem Management
- Use ITSM toolsets for tracking all work progress
Requirements
- Minimum 2 year Windows Server Experience
- Very strong ability to diagnose and resolve technical issues.
- Experience in Active Directory backend support (AD, DNS, DHCP, Group Policy, etc.)
Desirable Knowledge/Skills
- Understanding of IP addressing, subnets, routing, firewall behaviour etc.
- Strong communication skills (both written and verbally – English)
- Server Hardware Management (IMPI) experience – HP/Dell/IBM/UCS
- VMware Knowledge
- Citrix Xenapp/Xendesktop Knowledge
Qualifications
- MCSA/MCSE: Server Administrator on Windows Server 2008 or higher
- MCITP (Desirable)
- VCP501 (Desirable)
Deadline for applications is 15/07/2019
For more information, call Nova Buchan on 073 393 9731 or send your CV to Nova@capitaledgerecruitment.co.za
Job Features
Job Category | Information Technology |