Training and Product Associate

Permanent
Cape Town
Posted 2 months ago

Our client is looking for a Training and Product Associate to join their team. They have a focus on delivering: fully managed IT services including networking, VoIP, backup and DR, desktops, servers & security. Microsoft Azure cloud computing. Modern Workplace including Microsoft 365, Teams, intune.

To help facilitate the development, deployment and housekeeping of training content whilst assisting with product management. Reporting and KPI objectives are always to be at the forefront of all initiatives.

 

Responsibilities:

  • Training Deliverables
  • Internal Skills Development
  • Client Product Training
  • Content Creation and Maintenance
  • Productization
  • Catalogue Maintenance
  • Efficient Communication
  • Strong Administration

 

Technical Knowledge and Skills Required:

  • Self-Confidence and Strong Presentation Skills
  • Excellent oral and written communication in English
  • Excellent time management and ability to prioritise tasks
  • Technical Knowledge of Microsoft Partner Center

 

Other Skills and Experience Required:

  • Ability to quickly adapt to change
  • Energetic and Optimistic
  • Self-disciplined and self-motivated
  • Meticulous and Proactive
  • Some support engineer experience

 

Qualifications and experience required

  • 3 years IT training experience
  • ServiceNow (Desirable)
  • ITIL Certification (Desirable)
  • CompTIA CTT+ or alternative equivalent (Desirable)

 

Deadline for applications is 15/05/2019

For more information, call Nova Buchan on 073 393 9731 or send your CV to  Nova@capitaledgerecruitment.co.za

Job Features

Job CategoryInformation Technology

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