Senior Infrastructure Support Engineer

Permanent
Cape Town
Posted 2 years ago

Join an international Managed Service Provider in Cape Town to be part of a dedicated team providing infrastructure support and management for UK based clients.

 

Responsible for:

  • Working with the Service Integrator, 3rd line Infrastructure support specialists and 3rd parties you will be responsible for the ongoing maintenance and management of the platforms in line with a best practice approach to ensure, stability, availability, performance and security of services
  • Maintaining documentation quality standards
  • Working within a Service Management framework, adhering to ITIL based policies and practices
  • Documenting and Planning change and release activities, including patch and upgrade management and communication
  • Maintaining configuration data and currency
  • Managing incidents and issues with appropriate and timely escalation and communication
  • Issue and Risk management
  • Working in a 24×7 shift environment on a rotational basis

 

Ideally you will have the following experience:

  • Azure VMware Solution (AVS) support
  • Containers and Service Fabric support
  • Microsoft Azure
  • Microsoft Intune
  • Anti-Virus – Windows Defender / Sophos / Trend / Symantec
  • 2012, 2016, 2019, Azure Windows servers
  • On-prem Active directory / Azure Active Directory
  • Microsoft SQL Server, 2012, 2016, 2019
  • Good understanding of Exchange 2010, 2013, 2016, 2019, Office 365
  • Virtualisation (VMWare, Hyper V).
  • Backups (cloud (Asigra), On-prem Backup Solutions (Veaam)
  • Monitoring platforms OMS / N-able
  • Office 365
  • Solid understanding of IT network Principles.
  • Azure Networking (NSG/VNETs/VPNs
  • PowerShell
  • Linux Server Ubuntu / Redhat

 

The deadline for applications is 2023/05/20

For more information, call Nova Buchan on 073 393 9731 or send your CV to  Nova@capitaledgerecruitment.co.za

Job Features

Job CategoryInformation Technology

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