Senior Infrastructure Support Engineer
Permanent
Cape Town
Posted 2 years ago
Join an international Managed Service Provider in Cape Town to be part of a dedicated team providing infrastructure support and management for UK based clients.
Responsible for:
- Working with the Service Integrator, 3rd line Infrastructure support specialists and 3rd parties you will be responsible for the ongoing maintenance and management of the platforms in line with a best practice approach to ensure, stability, availability, performance and security of services
- Maintaining documentation quality standards
- Working within a Service Management framework, adhering to ITIL based policies and practices
- Documenting and Planning change and release activities, including patch and upgrade management and communication
- Maintaining configuration data and currency
- Managing incidents and issues with appropriate and timely escalation and communication
- Issue and Risk management
- Working in a 24×7 shift environment on a rotational basis
Ideally you will have the following experience:
- Azure VMware Solution (AVS) support
- Containers and Service Fabric support
- Microsoft Azure
- Microsoft Intune
- Anti-Virus – Windows Defender / Sophos / Trend / Symantec
- 2012, 2016, 2019, Azure Windows servers
- On-prem Active directory / Azure Active Directory
- Microsoft SQL Server, 2012, 2016, 2019
- Good understanding of Exchange 2010, 2013, 2016, 2019, Office 365
- Virtualisation (VMWare, Hyper V).
- Backups (cloud (Asigra), On-prem Backup Solutions (Veaam)
- Monitoring platforms OMS / N-able
- Office 365
- Solid understanding of IT network Principles.
- Azure Networking (NSG/VNETs/VPNs
- PowerShell
- Linux Server Ubuntu / Redhat
The deadline for applications is 2023/05/20
For more information, call Nova Buchan on 073 393 9731 or send your CV to Nova@capitaledgerecruitment.co.za
Job Features
Job Category | Information Technology |