Exchange Technical Lead

Permanent

Cape Town

Posted 4 years ago

We have a role for an Exchange Technical Lead. The areas of expertise for this role are not limited to Exchange, it requires a broad understanding of the impact of other technologies on an Exchange environment. This role will report into the Enterprise Technical Lead, Digital Infrastructure.

Requirements

Overview of the role:

Supporting customer requirements whilst protecting service delivery.
Supporting customer requirements whilst complying with ISO/IEC 27001 standards.
Leading innovation in a way that delights the customer.
Role modelling and championing genuine collaboration across all teams.
Applying scrutiny to and identifying risks for proposed technical activities.
Bringing proactivity, rigour and discipline to operational activities.
Building productive relationships between Company Delivery Leadership, Service Management and Digital Infrastructure teams, including Customer Operational Architecture.
Feeding into and delivering on Enterprise Technical Lead priorities.

Main Duties/Responsibilities

Problem Resolution
Process
Technical Input
Projects
Customer Interaction
Decision Making

Experience

Broad technical experience across workplace, network, data centre and cloud technologies.
Very good understanding of technical delivery via a managed service.
Experience of leading technical projects.
Experience of working in large IT operations across multiple technologies.
Excellent communication skills, with the ability to converse with people at all levels within an organisation.

Essential Knowledge/Skills

Implementing and supporting Microsoft Exchange 2013 or higher (Exchange 2016 preferred)
Implementing and supporting MS Office 365/Exchange Online
Implementing and supporting Symantec Enterprise Vault
Advanced working knowledge of email security and hygiene products like Symantec Mail Security for Exchange, Mimecast, and Cisco IronPort
Good documentation skills
ITSM toolsets (Remedy)
Advanced proficiency in PowerShell

Essential Qualifications

Microsoft Certifications in current Microsoft Exchange and Microsoft 365 technologies

Deadline for applications is 2022/05/30

For more information, call Nova Buchan on 073 393 9731 or send your CV to Nova@capitaledgerecruitment.co.za

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Job Category

Information Technology

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