Azure Network Engineer (Tier 3)

Permanent
Posted 7 months ago

Are you a skilled Azure professional seeking a new opportunity? An international IT MSP in Cape Town is hiring a skilled 3rd Line Azure Network Engineer.

 

Responsibilities:

  • Provide top-notch third-line incident management and project services remotely to our global clients.
  • Collaborate with service desk, technical teams, and customers to ensure efficient incident resolution.
  • Meet SLAs and KPIs in a production environment, proactively ensuring commitments are fulfilled.
  • Communicate effectively with internal teams and clients, fostering strong relationships.
  • Collaborate with vendors to identify and apply innovative solutions for customer issues.
  • Contribute to service improvement initiatives and enhance interdepartmental relationships.

 

Technical Requirements:

  • AZ-900, AZ-104, AZ-140, and AZ-303 Microsoft Azure certifications.
  • ITIL v3/v4 Foundation.
  • Proficiency in Microsoft technologies, including Exchange, Office 365, Skype for Business, Windows Server, and Active Directory.
  • PowerShell scripting expertise.

 

Key Attributes:

  • Strong English communication skills, both written and oral.
  • Exceptional presentation skills.
  • Proven troubleshooting ability in a fast-paced environment.
  • Independent worker with the capability to manage multiple high-priority objectives.
  • Decision-making skills in uncertain or stressful conditions.
  • Client and management expectation management.
  • Collaborative team player with effective interpersonal skills.
  • Commitment to mentorship and collective knowledge building.
  • Results-oriented mindset, overcoming challenges with determination.
  • Reliable and committed, willing to go the extra mile when required.

Deadline for applications is 2023/12/30

For more information, call Nova Buchan on 073 393 9731 or send your CV to  Nova@capitaledgerecruitment.co.za

Job Features

Job CategoryInformation Technology

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