Business Analyst Team Lead (Financial Services)

Permanent
Cape Town
Posted 2 years ago

The Business Analyst Team Lead is responsible for leading and coaching a team of Business Analysts, to maximise productivity and increase business delivery within the Business Analysis space. This includes the fostering of cross-discipline relationships to constantly review and improve on ways of work.

 

Experience

  • Previous experience in leading a team including recruitment, resource allocation and people development
  • Experience working within all aspects of the Software Development Life Cycle (SDLC).
  • Business Process Management experience
  • Analytical thinking
  • Facilitation or Coaching qualification / experience
  • Business understanding of the broader retail industry
  • SAP experience
  • Aris experience

 

Knowledge and Skills

  • 5+ years experience with VAS services: Wallet, Money Transfers, Saving and Gift cards, Insurance, Airtime and Data, Bills and Tickets
  • Creates and encourages a climate of team-working and collaboration across the organisation, acting as a visible role-model of these values and behaviours.
  • Proactively consults with a broad cross-section of stakeholders during all aspects of decision making.
  • Able to coach the business analysts in terms of methods used to analyze and benchmark business cases, which will align with the business strategies of the organisation (including feasibility and business benefits).
  • Research and identify opportunities to improve the business’ offering and add value to our customers through the solutions we provide.
  • Able to coach the business analysts to drive / shape input into the scope of solution and ensure understanding of scope by business user.
  • Drive the change management barriers impacting User Acceptance Testing.
  • Solve & mitigate project risks.
  • Liaise with Products Owners and other stakeholders to co-ordinate interdependencies and resolve issues.
  • Actively contriute in the development of the BA practice within the organisation.
  • Act as an SME in CoPs to share knowledge and expertise with the community.
  • Demonstrates detailed and comprehensive knowledge of own area is recognised as an expert by people across the organisation. Maintains a comprehensive knowledge of related external issues and knows about research and upcoming developments.
  • Engages in industry wide and cross-industry discussions and events seeking to advance own and the organisation’s current and future thinking. Seeks to be actively involved in cutting-edge research and development activities.
  • Proactively investigates ways that new technology can support the achievement of organisational objectives and significantly enhance overall performance.

 

Qualifications

  • Degree with 5 to 8 years related experience.
  • Advanced BA certification, CBAP, AAC or similar
  • Facilitation or Coaching qualification / experience

 

The deadline for applications is 2023/04/30

For more information, call Nova Buchan on 073 393 9731 or send your CV to  Nova@capitaledgerecruitment.co.za

Job Features

Job CategoryBusiness Analysis, Information Technology

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