GOP Contractual Services Specialist
Permanent
Cape Town
Posted 3 years ago
Join a leading IT Managed services company to be responsible for the purchase of vendor services within the framework of the maintenance SLA contracts (quoting, order processing, asset management and data maintenance)
Accountabilities:
Purchasing Vendor Services
- Cisco
- Security, Datacenter and Workplace Services
Data maintenance
- Maintenance of reinsurance data for equipment in SAP
Communication
- Clarification of all reinsurance-relevant topics with the corresponding interfaces and the vendor
- Obtaining approvals for non-calculated additional costs analogous to the internally specified process
- Report discrepancies in the SAP data (e.g. PID mismatch, RMAs, number of licenses) to the service implementation and track the implementation of the changes in SAP
- Proactively address changes in vendor services, products and processes, as well as current challenges, in team meetings
Critical Success Factors
- Compliance with internal company, divisional and team guidelines
- Understanding of one’s own role function with regard to the overall process and knowledge of the most important input and output interfaces (end-to-end process)
- Focus on the customer and their SLA contract
- Clarification of cost-critical issues within the scope of reinsurance (“financial impact”), release responsibility lies with service management / in the unit
- Ensure correct reinsurance data in internal and external tools
Requirements
Essential:
- Completed commercial or technical-commercial training
- At least 1-3 years of professional experience in a purchasing or administrative role
- Good verbal and written communication skills
- Solid English language skills and German language skills
- Good experience in the use of MS Office applications (especially: Excel)
- Cost awareness
- Experience in working with SAP
Deadline for applications is 01/30/2022
For more information, call Nova Buchan on 073 393 9731 or send your CV to Nova@capitaledgerecruitment.co.za
Job Features
Job Category | Information Technology |