Azure Platform Engineer

Permanent
Cape Town
Posted 1 month ago

We are seeking a highly capable senior Azure Engineer. In this role, you will be responsible for remotely delivering senior 2nd -3rd line support and project services to multiple international customers, in line with contractual SLAs and KPIs.

 

Azure Engineer Responsibilities:

 

  • Provide incident management (diagnosis, investigation, resolution), as well as technical project implementation services focusing on Cloud technologies.
  • Collaborate with incident management, service desk, other technical teams, and customers as required.
  • Understand SLAs in a production environment and proactively strive to meet the commitments.
  • Provide detailed and effective communication to internal teams and customers.
  • Work directly with vendors to identify innovative solutions and actively apply those solutions to customer issues.
  • Follow through on issues with vendors for a timely resolution.
  • Be an integral team member identifying and contributing to customer service improvement suggestions, initiatives, and solution realization for all customers.
  • Develop and enhance cooperative interdepartmental relationships and communications throughout the company and with external individuals.

 

Technical Requirements:

 

  • AZ-900 Microsoft Azure Fundamentals
  • AZ-104 Microsoft Azure Administration
  • AZ-140 Configuring and Operating Microsoft Azure Virtual Desktop
  • AZ-305 Microsoft Azure Solutions Architect
  • ITIL v3/v4 Foundation

 

Experience Requirements:

5 plus years’ experience in the following areas:

 

  • Microsoft Windows Server OS in an Enterprise environment (Implementing, managing, and supporting)
  • Microsoft Windows Active Directory Services (Implementing, managing, and supporting)
  • PowerShell scripting (analysing, editing, and creating)

 

Configuring and maintaining all aspects of Azure resources:

  • Virtual Machines, Key vaults, Bastion, Azure Policy, Storage accounts, Virtual Networks, Routing tables, Azure FW policies, NSG rules, Azure AD, MFA, conditional access policies, Load balancers, Application Gateways, Backups, Azure Update Manager, Azure Arc
  • Compile technical documentation and user guides for IT systems and applications

 

Key Attributes:

 

  • Strong written and oral communication in English is a must.
  • Strong presentation skills are considered an asset.
  • Proven troubleshooting ability in a large-scale, fast-paced operations environment.
  • Demonstrated ability to work independently and manage time to support multiple high-priority objectives simultaneously.
  • Ability to make timely and sound decisions under conditions of uncertainty and/or stress.
  • Ability to design solutions and develop plans that are appropriately comprehensive, realistic, and effective in meeting the stated goals of both the company and its customer base.
  • Ability to manage client and management expectations, keeping all stakeholders informed about projects and/or incidents.
  • Ability to adjust plans to respond to changing business priorities.
  • Ability to work collaboratively within a team, sharing ideas, and gaining consensus on a proper solution.
  • Effective and personable communication with customers and vendors to achieve desired results.
  • Ability and desire to mentor teammates on areas of expertise, helping raise the collective knowledge of the team.
  • Desire and drive to attain results and closure on issues even if faced with resistance and reluctance.
  • Reliability and commitment to getting the job done (including after hours as required).

 

If you are a highly skilled Azure Engineer with a passion for cloud technologies and a track record of delivering exceptional service, we would love to hear from you.

 

Apply now to join a team and contribute to the success of our international customers.

 

Deadline for applications is 2024/07/30

For more information, call Nova Buchan on 073 393 9731 or send your CV to  Nova@capitaledgerecruitment.co.za

Job Features

Job CategoryInformation Technology

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