Manage the End to End delivery take-on process on behalf of Group delivery and affiliated areas from pre-sales through to service acceptance to include specific technical, commercial & project management control and assistance to new customer implementations, new infrastructure & Service Desk implementations or service exits
Our client is looking for an experienced Product Manager that is able to create an omni-channel experience, giving customers an integrated experience across multiple channels. To be accountable for the product vision, strategy, and roadmap for the assigned set of products. This position forms a key role in the business team and will own the product prioritization, feature sets and life-cycle across business area. The position is the single point of accountability for the product-market fit.
Our client has opportunity for a Test Analyst to join the switching department of a successful payment solutions company. To certify, analyse and test application specific environments and tills used by switching department. As well as troubleshooting and resolution of test environment support calls. Acquirer and client testing/certification.
This is an opportunity to work for a large international group that provides managed services to enterprise level customers across a wide range of industries and technologies. To provide second line support, supporting email, collaboration and Wintel technologies across various customers. This is an infrastructure support role and not focused on user/account administration.
Our client is looking for a skilled technical engineer to remotely deliver 3rd line support and project services to multiple international customers, in line with contractual SLAs and KPIs. This is an opportunity to work for a large international group that provides managed services to enterprise level customers across a wide range of industries and technologies
An opportunity to join a leading international IT managed services company in Cape Town as their Delivery Customer Contracts Manager has opened. This is a managerial position to be accountable for your own work, establish milestones, team objectives and delegate assignments.
Remotely deliver SQL database support and project services to multiple customers in line with contractual SLA's and KPI's.
Sandton Gauteng (Fixed-term 6 month contract) To start ASAP Role purpose: The role of the Analyst is to take ownership of end- to -end management of incidents logged in the Call Logging System for clients/customers in order to reduce aged incidents, drive the progression of incidents towards resolution quickly and to resolve incidents within SLA.…
Purpose of the Job We are looking for an experienced MySQL database administrator who will be responsible for ensuring the performance, availability, and security of MySQL instances. This Intermediate role will also require you to be responsible for orchestrating upgrades, backups, and provisioning of database instances. You will also work in tandem with the other…
A growing IT Managed services company is looking for a senior support engineer to join their team. Tier 3 Support Engineer is responsible for providing our customers with high level support either as a point of escalation from the Tier 1 &2 support engineers or in conjunction with other specialist teams within Operations. You will ensure that service level agreements are met whilst delivering reliable resolution of customer technical issues when raised via support lines, Livechat, email or self-service portals. The role will be based from the offices in Cape Town but will include remote support and joint working with the project or specialist teams.
The Information Security Administrator will contribute to the positive security posture of the organization by executing Information Security administrative tasks to align with the company’s Information Security policies, standards and processes. The desired candidate must be analytical, and results driven.
Are you an IT Professional with experience supporting EFT Systems, looking for an opportunity to utilize your experience, in a challenging and technical payment solutions environment? The senior support engineer’s role will be to provide sound technical knowledge and support across all customers. You will also be required to play a technical role and provide…
The Service Provisioning Administrator ensures that products and services are delivered to customers in an efficient, timely and accurate manner, processing all incoming orders, requests and modifications; be that a new client asking for a small number of Office 365 licenses, or the largest partner on-boarding a complex IaaS platform with accompanying VoIP services and hardware cloud.
Our client looking for a vibrant, fast-paced multi-media designer to hit the ground running at a company that’s all about safety and innovation. In this role you will be responsible for assisting the Marketing Manager with implementation and execution of all aspects of the Marketing Strategy.