Business Systems Analyst

Cape Town
Posted 5 months ago

Our client is looking for an experienced Business Systems Analyst to join their team. The ideal candidate must have the ability to combine their technical skills, creativity and customer focus to deliver great solutions to the customers and ensure they get the best out of our technologies and solutions.


The Business Systems Analyst investigates business process or systems problems and determines appropriate solutions that meet the business requirements. To ensures that IT products meet the usability and reliability requirements of the business and its users. The Business Systems Analyst provides first line support on business systems and compiles reports related to business performance.




This role is a key function with making sure that customer journeys are mapped tightly alongside business system workflows and you will spend your days with internal teams unpacking better ways of using these systems.


The following will be some of your key performance areas;


Software application administration and support

  • Support and administration of Syspro ERP
  • Support and administration of Dynamics 365
  • Support and administration of custom POS solution


Business and systems analysis

  • Work with users to improve and innovate to create efficiencies with the existing systems and applications


Usability and user experience

  • Work closely with internal teams to ensure that customer journey and system workflow are as closely aligned as possible to capitalise on automation capability


Qualifications and Experience:

  • Electronic Engineering/ Computer Systems Degree
  • 3 – 5 years’ experience technical IT experience in the following areas;
  • Software engineering,
  • Business analysis,
  • Business systems analysis,
  • SQL Server,
  • Software testing,
  • Web development
  • Experience of change management good practice in dealing with staff on a daily basis

This position will be filled in line with our client’s employment equity plan.

Deadline for applications is 30/06/2019

For more information, call Jackie Jacks on 072 487 3387 or send your CV to

Job Features

Job CategoryInformation Technology

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