The managed service center Operations Team is responsible for the smooth running of customer’s server and platform environments and the initial troubleshooting of customer incidents. The Team supports environments where infrastructure includes, but is not limited to, the Azure Platform, Linux and Microsoft Operating Systems and roles as well as backup solutions.

The Platform Support Team has responsibilities focused on the smooth running of our enterprise cloud, managed private clouds, managed services customer environments and internal cloud environments ensuring server, storage, network, and hypervisor availability is maintained at the highest level. This is achieved by performing routine maintenance, testing failover and back up, implementing best practices etc.

The MSC Operations Team is responsible for the smooth running of our customer’s server and platform environments and the initial troubleshooting of customer incidents. The Team supports environments where infrastructure includes, but is not limited to, the Azure Platform, Linux and Microsoft Operating Systems and roles as well as backup solutions.

It is a technical engineering position, with responsibilities focused around the smooth running of our customers environment, ensuring that system availability is maintained at the highest level and any issues that arise are dealt with within SLA.

The Operations engineering shift position have responsibilities focused on the smooth running of our customers environment ensuring server, storage, back-up, OS and application availability is maintained at the highest level. This is achieved by performing routine maintenance, implementing best practices etc. As an engineer you will be responsible for working on complex Incidents, problems and changes always adhering to ITIL principles.

The Platform Support Team has responsibilities focused around the smooth running of our enterprise cloud, managed private clouds, managed services customer environments and internal cloud environments ensuring server, storage, network and hypervisor availability is maintained at the highest level. This is achieved by performing routine maintenance, testing failover and back up, implementing best practices.

The Platform Support Team has responsibilities focused around the smooth running of our enterprise cloud, managed private clouds, managed services customer environments and internal cloud environments ensuring server, storage, network and hypervisor availability is maintained at the highest level. This is achieved by performing routine maintenance, testing failover and back up, implementing best practices.

We have an opportunity to join an international IT managed Services company as Their Operations Engineer. To be responsible for the smooth running of customer’s server environment and troubleshooting customer incidents. To support environments where infrastructure includes, local wired network equipment, network storage, backup solutions, Linux compute and Microsoft compute.

The MSC Platform Support Team has responsibilities focused around the smooth running of our enterprise cloud, managed private clouds, managed services customer environments and internal cloud environments ensuring server, storage, network and hypervisor availability is maintained at the highest level. The team also supports server operating systems when required in bespoke service requirements.

You will be part of an international Service Desk team that will be supporting customers desktop environments; The desktop engineer will support, deploy, configure, secure, manage, and monitor devices and client applications. The Desktop support engineer will adhering to ITIL principles such as problem, incident and change management.

The role will take an influential lead in managing change and the implementation of an end user compute technical support team, based on ITIL concepts. The position will ensure an effective approach to the management of all day-to-day desktop activities and escalations, actively working with both the Client management team and various operational teams, assisting in the continual ongoing review and improvements for all services provided.

The requirement is for a 24×7 operation with main support hours aligned with US business operational hours. Individuals will work to a rotational, staggered shift pattern.

Join an international IT managed services company as a Desktop Engineer. To supports, deploy, configure, secure, manage, and monitor devices and client applications.

The successful candidate will form part of the Desktop Support Team which has responsibilities focused around the smooth running of customers desktop environments ensuring desktop availability is maintained at the highest level while strictly adhering to ITIL principles such as problem, incident and change management.

We are currently recruiting Operation Managers for an international IT Services Desk. One will be based in JHB and one in CT. The ideal candidate will have experience working in an IT Service management capacity and that is able to manage the day to day service delivery to remote service customers. If you enjoy building relationship with your colleagues and stakeholders and you are able to deliver world class customer service then this position is for you.